Privacy Policy

Privacy Policy

Welcome to Melba VPN, the ultimate solution for all your online privacy and security needs. We are a team of dedicated professionals who believe that everyone should have access to the internet without worrying about their online privacy being compromised.

Our app provides you with a secure and private internet connection by encrypting your online traffic and routing it through our servers. This means that your internet service provider, government agencies, or hackers won't be able to monitor your online activity or steal your personal information.

At Melba VPN, we are committed to providing you with the best possible user experience. Our app is easy to use, with a simple interface that allows you to connect to our servers with just a few taps. We offer a wide range of servers located in different parts of the world, so you can enjoy fast and reliable internet access from anywhere.

We also understand that our users may have different needs and preferences, which is why we offer a range of customizable options that allow you to tailor your VPN experience to your specific requirements. Whether you want to block ads, change your location, or optimize your connection speed, Melba VPN has you covered.

Our mission is to make online privacy and security accessible to everyone, regardless of their location or device. We are constantly improving our app and adding new Melba VPN is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal data when you use our Android application.

  1. Collection of Personal Information We may collect personal information from you when you create an account, use our app, or contact our customer support team. This information may include your name, email address, IP address, device information, and usage data.

  2. Use of Personal Information We use your personal information to provide you with our VPN services, improve our app, and respond to your inquiries and requests. We may also use your information to send you promotional and marketing materials, but you can opt-out of these communications at any time.

  3. Sharing of Personal Information We may share your personal information with third-party service providers who assist us in providing our VPN services or with law enforcement agencies if required by law or to protect our legal rights.

  4. Security of Personal Information We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

  5. Data Retention We retain your personal information only for as long as necessary to provide you with our VPN services and as required by law. We may also retain your information for a longer period to resolve disputes, enforce our agreements, and comply with legal obligations.

  6. Changes to Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our app after the changes have been made indicates your acceptance of the new Privacy Policy.

  7. Contact Us If you have any questions or concerns about our Privacy Policy, please contact us at [insert contact information]. We are committed to resolving any privacy issues as quickly and efficiently as possible.

By using Melba VPN, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree to these terms, please do not use our app.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Melba VPN unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-04-16

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at melbavpn@dotmatrix.com.au